Security & Privacy

 

At House of Pens, we are committed to protecting the security and privacy of our customers. This Security and Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website located at www.houseofpens.co.uk (the "Website") and our services. By accessing the Website and using our services, you consent to the practices described in this policy.

2. Collection of Personal Information

  • We may collect personal information from you when you visit our Website, register an account, place an order, subscribe to our newsletter, or otherwise interact with us.
  • The types of personal information we may collect include your name, email address, postal address, phone number, payment information, and any other information you voluntarily provide to us.

3. Use of Personal Information

  • We may use your personal information to process and fulfill your orders, communicate with you, provide customer support, send you marketing communications (where permitted by law), and improve our products and services.
  • We may also use your personal information to comply with legal obligations, resolve disputes, and enforce our agreements.

4. Disclosure of Personal Information

  • We may disclose your personal information to third-party service providers who assist us in operating our Website, processing payments, delivering orders, and providing other services.
  • We may also disclose your personal information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Security of Personal Information

  • We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
  • However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

  • We may use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. You may choose to disable cookies in your web browser settings, but please note that certain features of the Website may not function properly as a result.

7. Third-Party Links

  • Our Website may contain links to third-party websites or services that are not owned or controlled by House of Pens. We are not responsible for the privacy practices or content of such third-party websites or services.

8. Children's Privacy

  • Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

9. Changes to this Policy

  • We reserve the right to update or revise this Security and Privacy Policy at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after the posting of any changes constitutes your acceptance of the revised policy.

10. Contact Us

  • If you have any questions or concerns about this Security and Privacy Policy, please contact us at [insert contact email or phone number].
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